West Coast Call Center Inc.
Direct Marketing for Professionals, by Professionals
Appointment Setting
Our call center agents specialize in setting highly qualified appointments that produce new sales opportunities. Our experienced professionals will initiate executive-level decision-makers in a meaningful dialogue about your product or service. We are more than a telemarketing company, as we are focused on the business market and experienced in appointment setting with C-level executives.
Qualified Appointment Setting.
We define qualified appointments as those that adhere to strict qualifying criteria established both by our internal standards and those set by our clients.
Each appointment is subjected to a quality assurance process that includes an audio review of the entire call, as well as a verification of contact and qualification criteria. After this vetting process, a final appointment sheet email is sent to the client.
Appointment Types.
We generate appointments by establishing contact with the decision-maker, identifying their need, and generating an interest in your solutions. Next, we set a mutually acceptable time to schedule:
Face-to-face appointments
Telephone appointments
Live Transfer of prospects
Web Meetings or seminars
Event registrations
Site/showroom tours
Confirmation Options.
We have the ability to automatically send appointment notification emails to the prospect. Simply provide us with a standard text template, and it will be merged with the appropriate contact information and sent out immediately after the appointment is set.
Additionally, we can make reminder calls the day prior to the appointment. If the prospect has a conflict, the appointment can be rescheduled at that time. Both options are available for no additional charge.